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Upgrading to LGH File Inspector V4

NOTE: All Version 4.x upgrades require a new activation code when upgrading from previous versions.

Licensing

As stated above, a new V4 license will need to be applied to run LGH File Inspector v4.

  • If your V3 license has an active SMA (Support and Maintenance Agreement - click for details), you will be able to obtain a free V4 upgrade.

  • If your license does not have an active SMA, our team will send you a quote for renewing the SMA and upgrading your license to V4.

Please fill out the LGH File Inspector Upgrade Eligibility Request Form with your license details. Our team will review the current status of your license's SMA and either send you a new V4 License, or a quote for a renewal/upgrade.

Once you have obtained your V4-compatible license, you can install LGH File Inspector V4 and proceed with your license activation

Configuration

There is no main configuration file that users need to worry about with LGH File Inspector. However, there are 2 things that are worth some consideration/awareness:

  • Query Files (.lghq) - These are saved files with the purpose of executing a query on a particular set of tags you query often. They are saved somewhere on your local PC (but NOT in the same folder as the LGH Data Directory containing .lgh files) and will not be affected during the upgrade.

  • LGHFilePlaces.json - As the name suggests, this is a JSON file that stores the different LGH File Data Directories that contain .lgh files. This file is saved to C:\Users\username\AppData\Roaming\WorkSmart Automation\LGHFileInspector and will not be affected during the upgrade.

Installation

IMPORTANT: The LGH File Inspector installer must ALWAYS be installed by running as administrator (Right-click ⇒ Run as administrator)

Do NOT attempt to install V4 until you have your V4 license in hand and ready to activate. Installing V4 without a license will have the software revert to evaluation mode and you will not be able to execute your normal queries until a license is applied. 

The V4 Installer does not handle the removal of older releases. If an older version is present on the PC, the V4 installer will throw the following error:

uninstall-first

The user must first go to 'Add or remove programs' and uninstall LGH File Inspector. Then, LGH File Inspector V4 can be installed on the PC.